Responsibilities
– Install, maintain, repair and monitor ICT equipment in line with ICRC standards.
– Brief end-users on standard computer systems (hardware and/or software), provide technical advice and remote support when needed.
– Manage inventory by monitoring database and carrying out regular physical checks, manages stocks and keep the stock updated.
– Draft, translate and follow up on all official correspondences.
– In charge of all the administrative tasks including, filing, drafting, printing, translating, organizing, etc;
Qualifications
– Graduated from Intermediate Institute in Information Technology.
– Minimum 2 years’ troubleshooting experience in an area of the ICT service catalogue (e.g. workplace services, telecommunications, IT, help desk, etc.).
– Very good administration and organization skills.
– Good command of English (spoken and written).
– Advanced knowledge and skills in Microsoft office.
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