Duties and responsibilities
Follow up on establishing NRC office in NES, and ensure the offices are equipped and secured according to NRCs policies and standards.
Monitor office maintenance activities and suggest proactive measures to minimize risks and failures; supervise the allocation of office space in a fair and transparent manner.
Maintain and update all documents and files for all support function including personnel records of all staff, and ensures utmost confidentiality of sensitive data.
Communicate on a regular basis the NRC Handbook, Code of Conduct and other regulations and ensures understanding, implementation and compliance from all Area Office staff (programme and support).
Remain informed of all activities, achievements and challenges in the area of operations in order to inform external liaison efforts and be able to extend relevant operational support to program teams.
Seek advice and support from the Area Manager on an on-going basis.
Constructively engage in relevant NRC planning processes (e.g. scenario planning, Emergency Response Preparedness and planning, etc.).
Represent NRC in relevant coordination forums in NES.
Mentor staff under direct supervision and encourage delegation of responsibilities, according to staff capacity; carry out performance management for all direct reports in accordance with NRC’s performance management manual. Facilitate performance management of all indirect supports (i.e. core competency field staff).
Promote a positive, safe and inclusive work environment for all Area Office staff, including through effective staff feedback mechanisms, pro-active efforts towards gender balance in field teams, regular staff meetings and clear, effective and positive internal communication.
Any other relevant activity as requested by the Area Manager
Qualifications
Previous relevant managerial experience
Previous experience from working in complex and volatile contexts
Experience from working in support functions in a humanitarian/recovery context as an asset Fluency in English, both written and verbal
Context/ Specific skills, knowledge and experience:
Relevant university degree
Ability to administer an office, a team and complex activities
Affinity with managing external relations, including with local authorities (formal and informal)
Instinct for problem solving and settling conflicts
Very good knowledge of the local language
High degree of emotional intelligence
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