Cash Based Responses Technical Working Group Coordinator - Amuda, Syria, Amuda


Cash Based Responses Technical Working Group Coordinator - Amuda, Syria, Amuda


from Mercy Corps

Closing date: 09 Jun 2019

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Mercy Corps has been meeting the needs of conflict-affected communities inside Syria since 2012. Mercy Corps Syria currently operates from Jordan and Syria with an experienced team of staff and partners who are supported and led by a Country Team based in Amman that ensures consistent, technical and quality driven programming. Mercy Corps implements a range of activities aimed at supporting positive coping strategies by addressing the basic needs of vulnerable families while strengthening opportunities to generate income, increasing access to livelihoods creating protective environments, and providing humanitarian services to respond to life-saving needs.

General Position Summary

Since the beginning of the civil war, Syria has faced a complex and deteriorating humanitarian situation. Decreasing humanitarian space coupled with a highly mobile population requires a multifaceted response to the vast humanitarian crisis. Drastic changes to pre-existing market structures and a decreased productive base continues to devastate Syria's economy with high rates of unemployment and lack of income generating opportunities. In response to the rising interest in cash transfer programming across Northeast Syria (NES), Cash Based Responses Technical Working Group (CBR-TWG) was established in 2017 with the support of existing cash agencies. The overall aim of TWG is to streamline the design, development and implementation of cash based responses in NES. The forum will strive to improve programs, coordinate cash-based assistance that is being provided, identify and mitigate risks as well as connect stakeholders to the best and most current information and practices. Currently, nine INGOs are participating in monthly coordination meetings and exchange information through emails and cash TWG skype group. Currently, there is no dedicated coordinator for the CBR-TWG whereas, support from two INGOs was extended in the interim to co-chair the CBR-TWG.

The CBR-TWG Coordinator will play a central role in coordinating the scale up of cash based responses in NES while ensuring harmonization and adoption of best practice. The CBR-TWG is mandated to streamline the design, development and implementation of cash based responses while working to develop standards, coordinate assistance, harmonize approaches and ensure best practices are adhered to. The Coordinator will be responsible for leading the group forward through consultatively developing a strategic approach and action plan for the upcoming months that would allow to continue building upon evidence, best practice and shared learning within the technical working group.

Essential Job Responsibilities

Coordination and Communication

  • Plan, chair and document technical working group meetings.
  • Create synergy and encourage coordination and knowledge cross-fertilization amongst the various cash and markets based initiatives in NES.
  • Review all relevant literature (guidelines, M&E tools, assessment tools, training materials, lessons learnt and SOPs), adapt them in the process of development of context specific guidance documents and tools. Support implementing partners (NGOs) in using these tools.
  • Provide technical guidance to CBR-TWG members when and where required.
  • Represent the CBR-TWG in relevant inter-sector working group meetings, with the donor communities and in other external fora.
  • Coordinate with WOS (Whole of Syria) counterparts to share learning and participate in efforts towards developing standards and harmonized approaches.
  • Engage regularly with donors to gauge appetite and policies related to Cash Transfer Programs in Syria and share information with members accordingly. Disseminate information on compliance and risk concerns from donor perspective specific to the context of northeast Syria. Facilitate the development of a common risk mitigation approach, if requested.
  • Continue/establish connections with other relevant groups in the region, such as the Cash Learning Partnership (CaLP) and other similar coordination groups for the purpose of cross-learning.

Information management and reporting

  • Analyze data and produce monthly reports on Cash Transfer Program proliferation based on data gathered through CBR and other sector 4W reports.
  • Maintain the CBR-TWG market monitoring system and produce monthly reports on market functionality and elasticity to be shared with the humanitarian community.
  • Update and maintain the CBR-TWG information sharing platform.
  • Aggregate Post Distribution Monitoring data from participating organizations and produce analytical reports to inform cash transfer programming.
  • Proactively engage with Cash Transfer Program actors working in northeast Syria to compile information on their activities. Act as a source of information on Cash Transfer Program for actors in northeast Syria to aid in standardization and harmonization of support.
  • Facilitate information sharing among members, particularly in relation to best practice, through technical presentations, technical trainings etc.
  • Facilitate information sharing with sectors/clusters and other TWGs in NES, as well as any other relevant coordination bodies.

Research and advocacy

  • Advocate for market based programming where considered most appropriate based on evidence.
  • Engage with local authorities to advocate for cash programming in NES and provide evidence through ongoing cash programming initiatives.
  • Provide information to donors, government and the corporate sector to facilitate funding opportunities for cash learning and interventions.
  • Alongside members, develop and lead CBR-TWG research agenda and identify funding opportunities.
  • Plan and manage research initiatives which progress knowledge and approaches to CBR.

Developing standards and harmonizing approaches

  • Work with members of the CBR-TWG to develop and encourage the use of standardized indicators and tools for CBR in Syria and ensure these incorporate a gender and protection lens. Conduct necessary revisions to existing standardized and harmonized approaches to appropriately integrate gender and protection.
  • Develop and/or harmonize existing standard operating procedures (SOPs) for cash transfer programming sub-modalities. Coordinate this work with all the relevant stakeholders, including sectors and other TWGs (especially on protection).

Build Capacity and Promote Learning

  • Identify capacity building needs for NES TWG members and their implementing partners.
  • Organize and facilitate appropriate technical training programs and workshops in NES.
  • Link with technical networks globally and in the region (CaLP, CashCap) to connect with learning opportunities for NES CBR-TWG members.
  • Develop learning workshops in NES as well as contribute to WOS learning events to highlights cash programming key lessons learnt and specific challenges in the context of NES.


  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility: None


Reports Directly to: Director of Programs

Knowledge and Experience

  • BA in social sciences or related field. Master's Degree or equivalent is preferred.
  • Minimum 5 years' related experience.
  • Previous experience with Cluster, Working Group and Sector coordination preferred.
  • Experience in humanitarian response and recovery context (complex emergencies and/or natural disasters) is preferred.
  • Knowledge of and experience working on the Syria crisis is desirable.
  • Good technical knowledge and experience in cash based programs.
  • Fluency in English, written and spoken, is essential. Arabic language skills desirable.

Success Factors

The Cash Based Responses Technical Working Group Coordinator will have good knowledge of the humanitarian architecture specifically the coordination mechanisms. S/He will have good experience in gathering and mapping information on response and key stakeholders. The successful candidate will have strong interpersonal and communication skills to be able to work with the multiple forum actors. S/He will have the ability to work under pressure in a dynamic environment. S/He will display cultural, gender, religion, race, nationality and age sensitivity and adaptability. S/he will demonstrate the ability to work independently and to work with people located in different geographic locations and in other organizations.

Living Conditions / Environmental Conditions

The position is based in Amuda, North East Syria, and it requires travel to program areas, security permitting. Personnel in this location are expected to follow all security protocols. This unaccompanied position will be required to reside in group housing in an austere environment. This position is eligible for hardship allowance and R&R breaks.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps' vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.


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Deadline for Applications: 
Sunday, June 9, 2019 - 00:00
Job Country: 
Experience Required: 
Wednesday, May 15, 2019 - 10:46