HR Officer – Generalist

Job Purpose:

He/She has the overall responsibility for implementing the recruitment process from the moment of determining the need for a vacancy according to the annual employment plan or exceptional vacancies to the moment of signing the contract, in addition to participating in the process of training & development plan, implementing it and studying its impact and participating in the periodic performance management process.

Key Responsibilities

1. Recruitment & Selection:

To announce for vacancies, conduct interviews and participate in selecting the best candidates.

To formulate, and amend job descriptions & job specifications.

To check references about the candidates for the positions and ensure the authenticity of the information provided in the CV.

To prepare pre-tests for applicants to fill positions in coordination with the technical head of departments.

To prepares and develop an orientation and mentoring program for new employees.

To interview the resigned employee, evaluating the reasons for leaving the work, problems that hinder its continuation, and knowing ways to treat it.

2. Training & Development:

To study the training needs of the employees, set and implement the annual training plan for the entire team, and measure the impact of these procedures.

To develop relationships with training bodies in coordination with the Partnership Department and provide information on their training programs.

3. Performance Management Process:

To implement the performance appraisal process and its interviews periodically with program and department managers (bi-annually)

To study their results related to promotions, termination of service, and clarification of gaps that may be filled with training or other methods (structures – procedures …)

4. Compliance and Administrative:

To Create a suite of document templates for instance: employment contracts, variation to contract letters, invitation to meeting letters, resignation letters, etc. Ensure these are accessible to the team and ensure they are kept up to date and in line with contractual and statutory requirements.

To Produce employment contracts and variation to contracts in line with authorized management requests.

To Work closely with the Finance Department to ensure workforce information is kept up to date and any problems identified and addressed. Issue accurate payroll instructions, to meet payroll deadlines.

To Manage the implementation and monitoring of HR processes including employment contracts and variations, starters and leavers, employment checks, maternity/paternity/shared parental leave, flexible working requests and the evaluation of training, providing appropriate support and coaching to all management to ensure full compliance with policies and procedures.

To support the development and implementation of HR initiatives and systems.

To provide counseling on policies and procedures.

To support the management of disciplinary and grievance issues.

To maintain employee records (attendance, payroll, data…. etc.) according to policy and legal requirements.

To review employment and working conditions to ensure legal compliance.

5. Sub-tasks related to:

To supervise the process of training cadres in the field

To submit a monthly report on the proper progress of work and its problems.

Note: the above mentioned key responsibilities/accountabilities are illustrative ones. Another future responsibilities/accountabilities may be assigned to the job depending on the department organizational chart.

Qualification (Education/Work Experience/Languages)

Essential:

Bachelor’s degree in Human Resources, Economics, Business Administration, or related field.

3 years at least of work experience.

Additional training/certification in Human resource field– may be advantageous.

Good Command in the Arabic Language (4 skills: Listening – Speaking – Reading – Writing).

Good Command in the English Language (4 skills: Listening – Speaking – Reading – Writing).

Demonstrated experience and knowledge of HR practices, including recruitment, hiring, HR functions and systems administration; HR software administration and maintenance.

Strong communication and interpersonal skills.

Outstanding organizational and time-management skills.

Good knowledge in (MS Word – Excel)

Desirable:

Master degree in Human Resources, Economics, Business Administration, or related field.

5 years at least of work experience.

Good Command of the Turkish Language (4 skills: Listening – Speaking – Reading – Writing).

Takaful Al-sham is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups, and persons with disabilities are equally encouraged to apply.

Takaful Al-sham’s employees and volunteers are obligated not to practice sexual exploitation and abuse, in exchange for the services they provide, in addition to assuming their responsibilities to protect children from harm and abuse and to ensure a safe environment for them, and to work to create a safe work environment for everyone free from any form of harassment, abuse, exploitation or misconduct during work that diminishes the dignity and safety of the volunteer or employee.

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