Emergency response Programme Coordinator


Emergency response Programme Coordinator-Syria


from Concern Worldwide

Closing date: 25 Sep 2019

About the role: This is a 12 month (renewable) replacement role with unaccompanied terms based in Syria with intermittent travel to Iraq with a salary of Grade 4 €40,003 - €44,449.

You will report to the Syria Programme Director. You will liaise with Programme Coordinators, MEAL Manager, District Managers, Country Finance Controller and Programme Partners. You will also represent Concern to Clusters, Coordination Forums and NGOs.

We would like you to start 1st December 2019.

Your purpose: You will provide management and technical oversight of Concern’s multi-sectoral emergency programmes in Syria, in particular in the fields of food security, shelter, NFI distribution, winterization and other activities designed to support conflict-affected and vulnerable IDPs, returnees and host communities. You will also contribute to Concern’s emergency response in Syria through the development of new programmes and proposals, high quality internal and external reports, and grant management. You will lead on coordination efforts for Concern’s emergency work with other NGOs in Syria through various cluster and coordination fora. You will be responsible for technical line-management of emergency programme officers.

You will be responsible for:

Programme Implementation and Partnerships

  • In close liaison with the Programmes Director, provide technical and management oversight and supervision of assigned emergency multi-sectoral projects.

  • Ensure that all programme targets are reached in accordance with agreed programme objectives, as per contracts with donors, in line with the overall programme approach and ensure integration with other programme activities.

  • Ensure that all resources (technical, financial, HR) are in place to implement the different projects of the emergency response programme in accordance with the work plans and realistic timeframes and milestones agreed with donors.

  • Ensure the preparation of detailed implementation work plans and provide the necessary guidance and support to the team to achieve timely and quality implementation of activities.

  • Monitor and manage emergency programme expenditure and budgets, ensuring resources are optimally utilized and spending is in line with Concern financial procedures and Donor requirements.

  • Carry out regular field visits to inspect works and organize regular project review sessions through participatory methodologies involving beneficiaries and other stakeholders in the areas of intervention, with the aim of establishing and/or verifying emerging needs, gaps and priorities, and communicate these to the Programme team as part of a continuous programme review and improvement process.

  • Lead in the rollout of a new e-voucher mechanism, ensuring extensive testing so that it meets the needs of the programme and doesn’t negatively programme implementation.

  • Ensure the early preparation of an appropriate and effective winterization response in coordination with other NGOs through the relevant cluster.

  • Conduct vendor/shops identification and market actors to participate in the food security, livelihoods and Cash and Voucher activities as per the standard market/vendor identification tools.

  • Comply with standard procedures for cash and voucher interventions, including compliance with relevant policies and criteria relating to Emergency Food Security, Vulnerable Livelihoods, Cash and Voucher programming, including best practices and donors’ policies.

  • Liaise with Concern Coordinators and Managers to develop and conduct multi sector assessments across the programme area ensuring an integrated and holistic response to the needs of conflict affected populations.

  • Support the MEAL team in the implementation of an appropriate M&E system to monitor progress and capture impact of projects and to make necessary adjustments to work plans if necessary in a timely manner, ensuring monitoring and evaluation plans become an integral part of programming.

  • Contribute to the preparation of emergency preparedness plan, budgets, funding concept notes and proposals through analysis of field data and actual costs incurred on activity implementation.

  • Oversee the preparation of high-quality donor narrative reports in a timely fashion.

  • Write concept notes and full proposals for both grants and contracts under the strategic guidance of the Programmes Director. This includes background research, stakeholder analysis, data collection & analysis, consultation processes, development of narrative, development of budget and production all associated documents to a high standard in accordance with donor requirements;

Coordination and outreach

  • Participate proactively and contribute in relevant coordination forums, working group and cluster meetings.

  • Strengthen links with emergency/food security departments in other NGOs through effective and on-going coordination, information-sharing and results dissemination at regional level and national level.

  • Represent Concern and its multi-sectoral emergency programme in relevant fora, including donor meetings, and with local authorities.

  • Share information on Concern activities and intervention and promote good relations and collaboration with other actors working in the area.

Team Management and capacity building

  • Train Concern and key partner staff in donor requirements and compliance rules under specific contracts, in collaboration with Concern Finance and Systems staff.

  • Provide technical support and on-going on-the-job training and coaching to emergency programme staff, contributing to their capacity building and career development.

  • Ensure efficient team deployment through a system of up-to-date job descriptions developed in line with Concern organizational structure. Regularly review and recommend staffing structure reviews to the Programmes Director.

  • Ensure team members are aware of core Concern policies and procedures relevant to their work, and with the support of others, carry out regular briefings on these policies, including the P4, security management, accountability etc. Contribute to the implementation of these policies.

  • Monitor and review performance of staff line managed through Concern’s Performance Development Reviews system (PDR’s) and hold staff accountable for meeting the success criteria.


  • Participate in the design and implementation of accountability and quality initiatives ensuring that they are integrated into the programmes.

  • Adhere to and promote Concern’s Code of Conduct and associated policies

  • Ensure the highest stands of accountability through ensuring good communication and information sharing within and outside the programme and enabling staff, beneficiary and other stakeholder participation at all stages of the project cycle.


· Contribute to all aspects of the Programme e.g. mainstreaming of equality, protection, and disaster risk reduction.

  • Brief the PD and Senior Management Team on programmes and situational context on a regular basis.

  • Contribute to ongoing security management and planning as necessary.

  • Actively participate in any emergency response if called upon to do so (within the existing programme area or in a new one).

  • Undertake other related duties as may reasonably be assigned by the Country Director and/or the Programmes Director.

Your skills and experience will include:


This position demands a highly organised and dynamic individual with a demonstrated ability to achieve results in a demanding environment.

  • Masters in social sciences or a related discipline, or undergraduate degree.

  • At least 2 years' overseas experience in the management and coordination of complex emergency interventions.

  • A strong grasp of project cycle management

  • Experience working collaboratively with a variety of stakeholders including local authorities, partners, and other I/NGOs.

  • Excellent communication skills in English

  • Proven ability to work in insecure environments and live in confined areas

  • Sensitivity to cultural differences, and the ability to work in a wide variety of cultural contexts.

  • Proven track record in remote management and excellent teamwork skills with the ability to build good relations both internally and externally.

  • Experience in report and proposal writing.

  • Ability to cope with stress; work under pressure often to strict deadlines.

  • Commitment to Concern’s ethos and values.

  • Sound IT skills, including Word and Excel.

    We would also like:

  • Arabic language skills.

  • Understanding and experience of the Humanitarian Accountability Partnership.

  • Experience of working in Middle East (or elsewhere under similar conditions)

  • Good team player, flexible and capable of working with a multinational country team,
    politically and culturally sensitive.

  • Proven influencing and negotiating skills with internal and external audiences, experience working in partnership with Governments would be an advantage.

  • Ability to train local staff and to motivate and develop skills of others.


All applications should be submitted through our website at https://jobs.concern.net by closing date. CV’s should be no more than 4 pages in length.

Due to the urgency of this position, applications will be short-listed on a regular basis and we may offer posts before the closing date.

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Deadline for Applications: 
Wednesday, September 25, 2019 - 00:00
Degree Required: 
Bachelor Degree
Job Country: 
Period of Employment: 
12 months
Experience Required: 
Job Sector: 
Monday, September 16, 2019 - 11:26